Term and Conditions

Last Updated: December 2023

Welcome to Sophie Allport Shop, where we celebrate the charm and elegance of British countryside living. These Terms and Conditions outline the rules and regulations governing your use of our website and services. By accessing homesfurnishingus.com and making a purchase, you agree to be bound by these terms.

1. Our Shop and Products

Sophie Allport Shop specializes in bringing the beauty of British countryside aesthetics to homes worldwide. Our product collections include:

• Home accessories featuring nature-inspired designs (Acorn & Oak Leaves, Bees, Birds, Blossom)
• Home textiles and soft furnishings (Bedding, Aprons, Blinds, Curtains & Wallpaper)
• Bath and body products
• Baby items and accessories
• Kitchen and dining ware
• Personalized and custom items

Each product is carefully selected and designed to reflect our commitment to quality and countryside charm.

2. User Obligations and Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to interfere with website functionality or security
• Be responsible for all activities that occur under your account
• Provide a secure delivery location and ensure someone is available to receive packages

3. Orders and Payment Terms

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation once your order ships.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Shipping and Delivery

We ship worldwide, except to some Asian countries and remote locations. We offer two shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – Available for orders of $50 or more via EMS (15-25 business days after shipment)

Delivery times may vary due to customs processing and local conditions.

Order Cancellations

Orders may be cancelled within 24 hours of placement by contacting our customer service team. Once an order enters processing, cancellation may not be possible.

4. Returns and Exchanges

We want you to be completely delighted with your purchase. Our return policy is designed to be fair and straightforward.

Return Period

15 days from the date you receive your order.

Return Conditions

• Items must be unused and in original condition
• All original tags must be attached
• Items must be in original packaging
• Returns require prior authorization from our customer service team

Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Bath & Body products
• Personal care items
• Opened or used candle accessories
• Custom-made or personalized items

Refund Process

• Refunds processed within 5-7 business days after we receive your return
• Refund issued to original payment method
• Original shipping costs are non-refundable
• You are responsible for return shipping costs unless item is faulty or incorrect

5. Intellectual Property

All content on this website, including but not limited to:

• Sophie Allport brand name and logo
• Product designs and patterns
• Website content and imagery
• Text, graphics, and photographs

are the property of Sophie Allport Shop and are protected by international copyright and trademark laws. You may not reproduce, distribute, or use any content without our express written permission.

6. Limitation of Liability

Sophie Allport Shop shall not be liable for:

• Delays in delivery due to circumstances beyond our control (customs, weather, carrier delays)
• Minor variations in product color due to screen display differences
• Damages occurring during shipping (though we will assist with carrier claims)
• Indirect, incidental, or consequential damages

Our maximum liability shall not exceed the purchase price of the products in question.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your data.

8. Governing Law

These Terms and Conditions are governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of New York.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Continued use of our services constitutes acceptance of modified terms.

10. Contact Information

Thank you for choosing Sophie Allport Shop. We appreciate the opportunity to bring the charm of British countryside living to your home.