Privacy Policy

Last Updated: January 2024

Welcome to Sophie Allport Shop, where we bring the charm of the British countryside to homes worldwide. Just as we carefully craft our Accessories, Bedding, and homewares to bring you comfort and joy, we approach your privacy with the same level of care and dedication. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at homesfurnishingus.com.

Our Commitment to Your Privacy

At Sophie Allport Shop, we believe that protecting your privacy is as important as providing you with beautiful, high-quality products. We are committed to maintaining the trust and confidence of our customers by handling your personal information with the utmost care and security.

Information We Collect

To provide you with the best possible shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and shipping address when you place an order
• Payment Information: Credit/debit card details or PayPal information processed through our secure payment gateways
• Technical Information: IP address, browser type, device information, and browsing behavior on our site
• Communication Data: Any correspondence when you contact our customer service team
• Preferences: Your product interests and shopping preferences to enhance your experience

How We Use Your Information

We use your personal information in the following ways:

• To process and fulfill your orders for our British-inspired homewares
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To send you marketing communications (only with your consent)
• To prevent fraud and enhance the security of our website
• To comply with legal obligations

Data Sharing and Disclosure

We value your trust and do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment Processors: Secure third-party providers like PayPal and credit card processors to complete your transactions
• Shipping Partners: Logistics companies to deliver your orders worldwide (excluding some remote areas and parts of Asia)
• Service Providers: Trusted companies that help us operate our website and business
• Legal Requirements: When required by law or to protect our rights and safety

Data Storage and Security

Your personal information is stored securely and treated with the same care we put into crafting our products:

• We implement appropriate technical and organizational security measures to protect your data
• Payment information is encrypted using SSL technology
• We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy
• Data is stored on secure servers with limited access

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your personal information
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Marketing Preferences: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your data in a structured format

To exercise any of these rights, please contact us using the information below.

Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for the website to function properly, including secure checkout
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to show you relevant products and offers

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect your shopping experience.

International Data Transfers

As we serve customers globally (excluding some remote areas and parts of Asia), your personal information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children. Our Baby and Baby Bibs collections are designed for purchase by adults.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

Contact Us

Thank you for trusting Sophie Allport Shop with your personal information. We are committed to protecting your privacy while bringing the warmth and charm of British-inspired homewares to your door.